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MTG, 27 quai de Lorraine, 11100 Narbonne, FRANCE
At Mind The Gap Label (MTG), we want to ensure that your shopping experience is as seamless as possible. We offer clear and straightforward shipping and return policies to guarantee your satisfaction with every purchase.
Orders are prepared and dispatched within:
Once dispatched, estimated delivery times depend on your location:
| Delivery Zone | Countries | Estimated Delivery Time |
|---|---|---|
|
Zone 1 France |
France (Métropolitaine) | 2 to 4 days |
|
Zone 2 Europe 1 |
Germany, Gibraltar, Vatican City, Ireland, Italy, Liechtenstein, Monaco, Netherlands, Portugal, San Marino, Spain, Switzerland, United Kingdom, Andorra, Austria, Belgium | 3 to 5 days |
|
Zone 3 Europe 2 |
Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Guernsey, Hungary, Iceland, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Norway, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Sweden, Türkiye, Albania, Bosnia & Herzegovina, Bulgaria | 4 to 6 days |
|
Zone 4 Middle East |
Israel, Lebanon, Qatar, Saudi Arabia, United Arab Emirates | 5 to 8 days |
|
Zone 5 North America |
United States, Canada, Mexico | 4 to 7 days |
|
Zone 6 Asia & Oceania |
India, Japan, Macao SAR, Malaysia, Maldives, New Zealand, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, Australia, China, Hong Kong SAR | 4 to 8 days |
* Delivery times may vary depending on the destination, artwork size, and product type.
The shipping costs are calculated for each artwork based on the largest product in your cart. For full details, please refer to our shipping cost matrix:
View Shipping Cost Matrix* Customs costs are not covered. Additional charges may apply for deliveries outside the EU (e.g., Switzerland, UK, USA, Canada, UAE).
We ensure safe and fast shipping, including shipment tracking with our trusted partners.
As soon as your parcel is dispatched, a tracking number will be sent to you by email so you can follow your order in real time.
If you wish to return a product, please follow these steps:
Once your return is received and processed, we will issue a refund (excluding shipping costs) using the original payment method. See our Refund Policy for more information.
Some exceptions apply where the right to return does not apply:
To start a return, please email us at office@mindthegaplabel.com with the following details:
If you have any questions or need help with your return, feel free to contact us:
