Welcome to the NEW MTG Store! Enjoy 20% off on all MTG artworks

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    • ARTWORK INQUIRY FORM

    ARTWORK INQUIRY

    Thanks to our network, we have privileged access to artworks by renowned artists such as Banksy, Murakami, Kaws, and Andy Warhol. Inquire with us to benefit from special deals and safely acquire guaranteed authentic artworks from contemporary masters.

    SUBMIT YOUR INQUIRY

    Select artworks or artists of interest and submit the INQUIRY FORM. Share your preferences to help us tailor our response. It can be one or several artworks, or just a selection of the artists you like.

    PERSONALIZED RESPONSE

    Our Art Brokerage Team will review your inquiry and contact you with details about available artworks and their prices. This personalized approach ensures you receive accurate and relevant information.

    COMPLETE YOUR ORDER

    Once you’ve chosen your artwork, we’ll guide you through the confirmation process. You’ll receive an invoice, and after payment, your purchase will be secured. We ensure a seamless experience.

    RECEIVE YOUR ARTWORK

    After payment, your artwork will be prepared for shipment as soon as it’s available in our studio. Once ready, it will be carefully packaged and delivered to your address.
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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
    But you can also Contact us


    CONTACT INFORMATION

    office@mindthegaplabel.com

    MTG, 27 quai de Lorraine, 11100 Narbonne, FRANCE


    PAYMENTS
    Accepts the following payment methods:


     

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    Shipping and Returns

    At Mind The Gap Label (MTG), we want to ensure that your shopping experience is as seamless as possible. We offer clear and straightforward shipping and return policies to guarantee your satisfaction with every purchase.

    SECTION 1 - DELIVERY TIME

    The delivery time for your order will depend on your location and the size/type of the products ordered:

    • France : 2 to 6 working days
    • EU: 3 to 10 working days
    • Worldwide: 8 to 16 working days
    • Customs Orders: Usually about 4 weeks after the payment clearence.

    * Delivery time may vary and depends on the ordered product size & product type.

    SECTION 2 - SHIPPING COSTS

    The shipping costs are calculated for each artworkbased on the largest product in your shopping cart. Please refer to the shipping cost matrix for full details:

    View Shipping Cost Matrix

    * Customs costs are not covered. Customs costs may be incurred when importing orders from outside the EU, such as deliveries to Switzerland, UK, USA, Canada, UAE.

    SECTION 3 - SECURE SHIPPING

    We ensure safe and fast shipping, including shipment tracking with our trusted shipping partners:

    Once your parcel has been dispatched, we will send you the tracking number by email, allowing you to track the delivery in real-time.

    SECTION 4 - RETURNS

    If you wish to return a product, please follow these steps:

    • Return shipping: You are responsible for the return shipping costs unless otherwise agreed with us.
    • Product condition: The product must be returned unused, in its original condition, and with all packaging intact.

    Once the return has been processed and received by us, you will be refunded the purchase amount (excluding shipping costs). Refunds will be made using the same payment method you used for the original purchase. Read the Refund Policy for more information. 

    SECTION 5 - EXCEPTIONS TO THE RETURN POLICY

    There are certain exceptions where the right of return does not apply:

    • Custom-made products: Personalized or custom-made items made according to your specifications.

    SECTION 6 - HOW TO INITIATE A RETURN

    To initiate a return, please contact us at office@mindthegaplabel.com with the following details:

    • Your order number
    • The product(s) you wish to return
    • The reason for return (if applicable)

    SECTION 7 - CONTACT INFORMATION

    If you have any questions or need assistance with your return, please contact us:

    Thanks for contacting us. We'll get back to you as soon as possible.

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